Patient Responsibilities

The following patient responsibilities have been identified to facilitate safe delivery of care, treatment and services. As a patient you have the responsibility to:

1. Provide information. Patients and families, as appropriate, must provide, to the best of their knowledge, accurate and complete information about present complaints, past illnesses, hospitalization, medications, and other matters relating to their health. Patients and their families must report perceived risks in their care and unexpected changes in their condition.
2. Ask questions. Patients and families, as appropriate, must ask questions when they do not understand their care, treatment, or service or what they are expected to do.
3. Follow instructions. You must follow the care, treatment, and service plan adapted for your specific needs by your practitioner and healthcare team. You should express any concerns about your ability to follow the proposed care plan or course of care, treatment and services. Your practitioner will explain any consequences for not following the proposed course of treatment.
4. Follow Facility Policy. Patients and their families/visitors must follow policies as explained in your handbook and as explained by our staff. This includes respecting the privacy of staff and visitors in regard to photography and filming.
5. Accept consequences. Patients and their families are responsible for the outcomes if they do not follow the care, treatment, and service plan.
6. Show respect and consideration. Patients and families must be considerate of the facility staff and property as well as other patients and their property, and for assisting in the control of noise and the number of visitors.
7. Meet financial commitments. Patients and their families should promptly meet any financial obligation agreed to by providing information necessary for your insurance processing and when necessary, working with a financial representative to arrange payment.
8. Recognize the effect your lifestyle has on your personal health. Your health depends not just on your professional medical care but also on the decisions you make in your daily life. You can ask your care provider if you need assistance in making healthier decisions.
9. Express safety concerns. Notify your care providers if you have any safety or privacy concerns or questions regarding your care or environment.